Terms and Condition
Last Updated: June 26, 2025
1. Agreement to Terms
By accessing or using the BalanceMD website, forms, telehealth services, or communication tools (including SMS and email), you agree to be legally bound by these Terms & Conditions. If you do not agree, please discontinue use of our services.
2. Eligibility
You must be at least 18 years old or have a parent/guardian’s consent to use our services. By using the site, you affirm you have the legal authority to enter into this agreement.
3. Our Services
BalanceMD provides informational resources, health-related education, appointment booking, telehealth access, and support through digital forms and SMS/email systems.
Note: Our content is not a substitute for professional medical advice. Always consult a licensed healthcare provider before taking or stopping any treatment.
4. User Responsibilities
By using our services, you agree to:
Provide accurate, up-to-date information
Maintain the confidentiality of your login credentials
Report any unauthorized use of your account
Refrain from submitting illegal, abusive, or misleading content
5. Intellectual Property
All materials on the BalanceMD website—including content, images, logos, videos, and trademarks—are the property of BalanceMD or its licensors. You may not copy, modify, distribute, or use them without written permission.
6. Third‑Party Content & Links
Our website may link to third-party services such as telemedicine providers or insurance platforms. BalanceMD is not responsible for their content, policies, or practices. Access these at your own discretion.
7. Privacy & Communication Compliance
Your use of this site is also subject to our Privacy Policy. BalanceMD complies with HIPAA where applicable and follows A2P 10DLC regulations for SMS communication.
By submitting your mobile number, you consent to receive automated messages related to appointments, follow-ups, and health-related updates. Message and data rates may apply. You can opt out at any time by texting STOP.
8. Disclaimer & Limitation of Liability
All services and content are provided “as is” without warranties of any kind. BalanceMD does not guarantee results or outcomes.
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
Our liability is limited to the amount you paid us, if any, for services
9. Indemnification
You agree to defend, indemnify, and hold BalanceMD harmless from any claims, damages, or legal actions resulting from your use of the website, content, or communications.
10. Account Termination
BalanceMD reserves the right to suspend or terminate user access without notice in cases of inactivity, abuse, or policy violation. Termination does not waive any legal rights or remedies.
11. Jurisdiction & Legal Disputes
These terms are governed by the laws of the State of Texas (or your business’s home state). Any disputes will be handled in the applicable courts of that jurisdiction.
12. Changes to These Terms
We may update these Terms & Conditions at any time. All changes will be posted with a revised "Last Updated" date. Your continued use of the website means you accept the updated terms.
13. Contact Us
If you have any questions about these Terms:
📧 Email: [email protected]
📞 Phone: (713) 338-1231
FAQS
How do you differ from other physician services?
In addition to a focus on optimum health rather than managing illness, we offer amore direct physician relationship. We have a small, select client panel, allowing individualized approach, and allowing us to dedicate more attention to each client. Our clients have the option of direct physician access, combined with the approach to optimum health.
What type of wellness or anti-aging services do you provide?
In addition to optimizing nutrition and metabolism, we often recommend bio-identical hormone therapy for women and men. The goal is optimum health, sobalancing both nutritional status and hormones can be quite valuable. We help optimize hormone levels, whether estrogen, progesterone, or testosterone, and of course optimizing thyroid and insulin resistance. Our clients can attest to the many benefits. Some clients may be interested in stem cell therapy orregenerative medicine as well.
Do you accept my insurance?
Our services are covered by a membership subscription or fees for individual services. Our clients still benefit from having insurance to cover services outside of our clinic, including lab testing or hospitalization.
